Terms of Service
Last updated August 2026
The service
DM Bird answers customer messages on the social accounts a business connects. The business remains responsible for the content sent from its accounts and for complying with the platform policies of Meta and any other connected provider.
Acceptable use
Do not use the service to send spam or unsolicited marketing, to impersonate another business, or to send content that is unlawful or violates platform policy. We may suspend an account that does.
Automated replies
Replies are generated from the answers a business has approved. The business is responsible for reviewing that content, and conversations the assistant is not confident about are handed to a human instead of answered.
Availability and liability
The service is provided as is, without warranty. We are not liable for indirect or consequential damages arising from its use.